FAQs

  • Helpful Information

  • Is Integration Required?

    To Receive Referrals From RE Agents:

    No.
    This solution is for individuals (such as individual brokers or individual loan officers) or entire companies; no integration is needed at all. The referrals are sent to your email and also displayed in your Go Fish Admin Panel.

    To Receive Referrals From Brokers:

    Yes.
    This solution is for companies or sole proprietors that have the ability to integrate their LOS (Loan Origination System) or CRM (Customer Relations Management) system with our platform via our no-code Zapier interface (no coding or development required, performed by either our IT team free of charge or by your own IT team). The integration is required in order for our platform to track and recognize when the referring mortgage is approved and funded, so that the referring broker can be paid your chosen basis points at closing, no payment is conducted upfront, only if/when you close the mortgage.

  • Is This For Individual People (Loan Officers, Brokers, ect.) or Companies?

    To Receive Referrals From RE Agents:This solution is for individuals (such as individual brokers or individual loan officers) or entire companies.

    To Receive Referrals From Brokers:This solution is for companies that have the ability to integrate their LOS (Loan Origination System) or CRM (Customer Relations Management) system with our platform via our no-code Zapier interface (no coding or development required, performed by either our IT team free of charge or by your own IT team).

  • Payment Process Regarding Referrals From Brokers

    Referral Receiver Defined:A company that is registered on this platform as a Referral Receiver which engages in either loan brokering or lending as well as all terms specifically directed to (“The Referral Receiver,” “Referral Receiver,” “Referral Receivers,” “Referral Receiver’s")


    For Referrals From Brokers Only:Referral Receivers agree to choose a fee equal to a percentage of the loan amount and to allow GFO to auto-pay the Referral Sender upon the closing of the mortgage.

    At that time, Referral Receiver agrees to allow GFO to automatically pay Referral Senders via ACH by charging the Referral Receiver first, then paying the Referral Sender.


    Referral Receiver Is Restricted FromMaking Direct Payments To Referral Senders:

    The Referral Receiver agrees to never try to offer or make an intention to offer a payment to a Referral Sender on the platform for services that the Referral Sender will, has, or can provide provided on The Platform.

  • Optional Integration (API)

  • Can you confirm that I will only pay for referrals from GFO and my own will not be touched?

    A: We confirm that only referrals sent through our system will be tagged as GFO referrals. This is handled via the URL structure that is tagged with the referral sender's ID. Referrals originating from us will land on your website with a URL such as: https://www.YourWesbite.com/?orig=1&tag=223.

    In this example, the referral sender is identified as #223 from originator company #1 (representing GFO).

    We will implement code on your website to capture these tags from the URL and insert them into your GFO Admin Panel so that you can see all referral agents and referrals there (and only those originated from GFO) in real-time. Our API pulls a READ ONLY (one-way) limited stream of data only associated with the originations we generated; it's like a mailman reading your house number but not being able to delivering mail through your front door slot. It's the most secure structure available, and many banks use this structure for their 3rd party integration.

  • How do you make sure I'm not charged twice?

    Q: What happens if a borrower returns to re-refinance a loan that has already been funded and a referral fee has been paid? Will the referral partner receive payment again?

    A: A referral sender will never be paid twice on the same loan ID.

  • How Are Referrals Tracked Up To 6 Months?

    Q: I read that applicants returning later (up to 6 months) are still tracked so the referral partner receives credit/payment. How is that tracked? If they return 6 or 12 months later, having forgotten who referred them, and simply go directly to my website, how is that linked back to the referral partner for credit?

    A: We implement a tracking cookie on your website, typically placed in the <header> or <footer>, ensuring it functions across all pages. When a visitor first arrives via a referral link, the cookie is stored in their browser, capturing the referral source. This ensures that if the borrower leaves and returns later, even up to 6 months, the referral is still recognized. Even if they return directly to your website without using the original referral link, the cookie remains active and will credit the referral partner accordingly.